Donna began her career with Insurance Inc. in 1986.She joined the personal lines department in 1989 after obtaining her Property & Casualty license. In addition to providing customer service, Donna markets new and existing personal insurance accounts. She is the primary trainer for the personal lines staff.
Albrecht, Gail
Customer Service Agent
Personal Lines
Gail began her career in the insurance business in 1980 and obtained her property/casualty license in 1986. She enjoys working on the automation and technology aspects of insurance.
Atkins, Kristie
Customer Service Agent
Personal Lines
Kristie joined the Personal Lines Department at Insurance Incorporated in April 2006. She came from Farmers/Foremost Insurance with a background in Marine & Recreational Products. While working at Farmers/Foremost she was a Customer Service Representative in the call center and a Training Coordinator in the Training & Development Department. She obtained her Property and Casualty License in 2002.
Blevins, Janis
Licensing
Administrative
Janis has been with Insurance Incorporated since 1996. She assists with many administrative tasks, the most important being in charge of all the licensing for the agency.
Braunstein, Stewart
Agency Producer
Sales
Stewart Braunstein 410-753-1862
Casey, Dod
Agency Producer
Sales
Dod has been in the insurance brokerage business since 1976 when he began his career with Stump Harvey and Cook, Inc working with personal lines. Shortly thereafter, he began delving into the commercial insurance market. During that time he earned his Certified Insurance Councilor (CIC) designation. Over the past 30 years, he has worked with accounts in every business sector and size. Areas of particular expertise are Transportation, Contracting and Property Oriented accounts. Dod has managed programs that range in premium size from $250 to $5,000,000 as well as some self-insured/large deductible programs. "Helping others succeed is the most important thing for me. If I can do that the rest takes care of itself." Let Dod put that philosophy and his experience to work for you.
Casey, Bryan
Agency Producer
Sales
Bryan was born and raised in the Baltimore area. He holds a Bachelor of Science Degree from Randolph Macon College. Bryan is a licensed insurance agent and also holds a license in real estate.Prior to joining the Insurance Incorporated Team,Bryan successfully represented property owners and tenants in the selection,development, and leasing of multiple types of commercial property. Bryan is a welcome asset to our agency.
Cason, Holly
Customer Service Agent
Commercial Lines
Holly started with Insurance Inc in 1993 and is a Commercial Account Executive. One of her areas of concentration is working with Real Estate Investors. Holly find's her position to be very challenging & rewarding. She also absolutely loves what she does, and enjoys the working relationships that she has formed with our clients as well as company staff in order to provide the best customer service possible.
Ciccarone, Brent
Marketing Executive and Agency Producer
Marketing
Brent has been with Insurance Incorporated for the past two years. He is an Agency Producer, as well as a Marketing Executive.
Commercial, Lines
Commercial Lines
.
Cooper, Kelly
Customer Service Agent
Commercial Lines
Kelly began her career in the insurance industry four years ago at Insurance Incorporated. She currently holds a designation as a Certified Insurance Service Representative and finds her position as an Account Executive to be challenging and very rewarding. She is a people person and enjoys working with our clients to provide the best customer service possible.
Curran, Patti
Marketing Executive
Marketing
Patti Curran started with Insurance Incorporated 4 years ago. As a marketing executive, she works closely with our highly rated Insurance Carriers on a daily basis in order to provide our clients with the best possible program and pricing.
Patti finds her position in Marketing to be challenging however very rewarding. Patti is a graduate of Towson State University with a degree in Advertising/Marketing.
Dayton, Joan
Manager Commercial Lines
Commercial Lines
Joan Dayton joined Insurance, Inc. in 1993 and worked in the Commercial Lines Department as a marketing assistant and then as a Commercial Lines CSR. In 1999, Joan was promoted to Commercial Lines Manager. In addition to overseeing her staff, she handles a large Commercial Account book of business. Joan has been in the insurance business for a total of 32 years. She holds an IIA Designation and a CISR Designation. Her expertise has always been providing excellent service to the clients.
Echo, Michele
Customer Service Agent
Personal Lines
Personal Lines
Feehley, Tiffany
Customer Service Agent
Commercial Lines
Tiffany started working in the insurance industry in 1984, obtained her Property & Casualty Insurance License in 1989, and obtained her CISR designation in 2006. She has been in this very satisfying position, working with Commercial clients for 22 years. Tiffany has a great disposition and an optimistic attitude, and has an extremely positive relationship with her clients.
Fox, Sue
Agency Producer
Sales
Susan Fox specializes in all Horse Insurance products. Being a horse owner who breeds and shows Horses herself she understands your needs.An Independent Agent representing many different companies for Mortality, Major Medical, Commercial Liability, Farms, Clubs, Shows, Personal Horse Owners Liability etc., giving you the best coverage for the best price. Over 20 years experience, deal with a fellow horse owner who knows your needs and can get you the coverage you want.
Garcelon, Brandy
Customer Service Agent
Personal Lines
Brandy has been with Insurance, Inc. for 6 years in the administrative division and has recently been promoted to personal lines as a CSA. Brandy is a "people person" and enjoys the exposure she has to all the personal contact our business affords.
Harrison, Bonnie
Claims Manager
Commercial and Personal Claims
Bonnie has 25 yrs. experience handling agency claims. She enjoys dealing with people and helping them through difficult times. Bonnie gives customers more than just insurance coverage, she provides help, and is committed to giving outstanding service. The most rewarding part of anyone's job is the satisfaction knowing you have helped someone in what may have been a difficult and stressful time.
Henderson, Scott
Agency Producer
Commercial Lines
Scott began his full time Insurance career in 1990 after graduating from Towson State University with a BS in Business Management. Scott provided clients with all their insurance needs including personal,commercial,surety,life and health,including group products for 18 years. Five of the 18 years he served as a carrier underwriter adding to his vast knowledge of both the Agency operations and Carrier operations.He is a Certified Insurance Counselor and has been awarded many awards from carriers, including most profitable surety agent.Also, he has served the Independent Insurance Agents Association in various duties including board member and President of the local Maryland Chapter four times.
Hines, Earnie
Agency Producer
Sales
Earnie has been in the insurance business for 32 years. He started with Allstate Insurance in 1976 and worked for them for 17 years. Earnie was recruited to Baltimore by USF&G and headed up their Personal Lines Underwriting operation. Later he founded American Skyline Insurance Company. He built the company on the principal of making high quality insurance products and services available and affordable for metropolitan consumers and their businesses. He has brought this strategy and commitment to Insurance Incorporated.
Jagoda, Dee
Account Executive
Commercial Lines
Dee is an experienced Account Executive who works with Alan Summerfield CPCU.
Kelly, William
Agency Producer
Sales
Bill Kelly wkelly@insurance-inc.com 410-753-1930
Commercial Lines Sales
Kibbe, Gene
Agency Producer
Sales
Gene Kibbe 410-753-1927
King, Ginny
Customer Service Agent
Commercial Lines
Ginny King has been with Insurance Inc. since 1997 and has worked in the Commercial Lines Department. She acquired her Agent License in 1998 and earned a CISR designation through The National Alliance for Insurance Education in 2002. In 2000 she became a Customer Service Representative in the Small Business Unit. This unit handles accounts with premium of $15,000 and under. Giving great customer service to all clients is very important to her.
Krell, Amir
Agency Producer
Sales
Amir has been an agent with Insurance Incorporated since 1989. Prior to joining Insurance Incorporated Amir was involved in a family business. He graduated from Towson University with a degree in Business Administration. Amir works with businesses and individuals insuring them for property and casualty. He also works with businesses and individuals for life, health and long term care insurance. He is licensed in MD and other States.
Amir's clients find him to be very knowledgeable and very detailed. He believes in providing tremendous service and caring for his clients.
Kwiatkowski, Tracy
Agency Producer
Sales
Tracy began her career in 1995 as a captive agent for Nationwide, & then Erie. She decided to work for her clients, not an insurance company, so in 2002 she became and independent insurance
broker with Insurance Incorporated.Her areas of expertise range from personal auto,real estate developers/property owners,fine dining restaurants, franchises and just about every other business imaginable over the past 13 years.She also conducts seminars for women business owners,contractors and the real estate industry to educate others on this ever changing industry. She will design the most comprehensive policy at the best price possible after she fully understands her client's exposures and needs. Contact Tracy to see how you can benefit from her experience and dedication.
LaClair, Diana
Customer Service Agent
Commercial and Personal Claims
Diana joined Insurance, Inc. in April of 2000 and has been involved in the insurance industry since 1993. She earned her CISR designation in February 2002. She lives on the Eastern Shore with her husband Brian and their extended family of 5 dogs and 4 cats. She is an active member of a local K9 search and rescue group, using 2 of her dogs to locate missing people when called out by fire and police agencies. She enjoys fishing and crabbing with her husband.
Lewis, Michael
Agency Producer
Sales
Mike opened the Denton, Maryland, Eastern Shore office in 1997. Since then Insurance Inc. has been able to offer insurance services to rural customers that are normally only available in a more urban setting. Mike has 14 years of experience in the Property and Casualty field and another twenty years in financial management and accounting. This mix of experience makes him better able to evaluate a customer's needs. He lives with his wife Bonnie and their lab Junior, in Caroline County.
Lucchesi, Rose
Customer Service Agent
Personal Lines
Rosemary joined Insurance, Inc. 6 yrs ago as New Business/ Producer/CSA for the Personal Lines Department with 30 + years of insurance experience. She obtained her insurance license in 1975 and is a member of "Farmers Customer Service Council.
Meshanko, Jim
Sales
Sales
Jim has worked in the insurance industry since 1990. During his career, he worked for national brokerage firms concentrating on commercial accounts. Jim specializes in providing property,casualty,life and health insurance to small and mid-size companies in the Northern Virginia area. He is a graduate of George Mason University.
Ottenheimer, Mose
Agency Producer
Sales
Mose Ottenheimer 410-753-1931
Pemberton, Anitra
Customer Service Agent
Commercial Lines
Anitra has been with Insurance Incorporated since 2003.She has been working in the insurance industry since 1992 and holds a CISR(Certified Insurance Service Representive)designation.
Personal, Lines
Personal Lines
.
Quingert, Jack
Agency Producer
Sales
Jack joined the agency in 1982 focusing on Personal Lines Property & Casualty business after being with Metropolitan Life for four years. He has held the position of Personal Lines Manager, Commercial Manager Assistant and member of several agent's councils. Currently he is involved in Personal & Commercial business Sales and Service.
Rendel, Marc
Customer Service Agent
Personal Lines
Marc is a Baltimore native and graduate of the University of Maryland, Marc has been working in the Insurance Industry for over 20 years.
Roemer, Phyllis
Accounting Manager
Accounting
Phyllis has 18 years experience in the accounting field including payroll, benefits,and financials.
Roemer, Cheryl
Customer Service Agent
Commercial Lines
Cheryl has been with Insurance Inc. since February 2007. Cheryl has an accounting background. She obtained her property and casualy license and currently works with small business in our commercial lines depatment.
Rosenberg, Benedict L.
Agency Producer
Sales
Benedict L Rosenberg is the co-founder of Insurance Incorporated. The company was established in 1948 and is celebrating it's 60th year in business. Mr. Rosenberg is a senior sales manager whose main focus has always been customer service.
Rosenberg, Stewart H.
Agency Producer
Sales
Stewart H. Rosenberg
410-753-1860 STEW505@aol.com Sales Commercial and Personal Lines.
Schaftel, James
Agency Producer
Sales
James, upon graduation from Georgetown University's School of Business Administration in Washington, DC, with a BS Degree, Major in Finance, in 1979, began his insurance career as a Field Representative with CNA Insurance, acting as CNA's liason to a group of their Independent Agents in Central Florida. In 1981 he joined the J.B. Schaftel Company, in Baltimore City, MD, as a Property/Casualty agent specializing in Commercial Insurance. In 1993, when the agency was sold to out of state interests, James repurchased his Book of Business, and in 1995 relocated with his clients to Insurance Incorporated He is dedicated to protecting the assets, and serving the insurance and risk management needs of his loyal clients.
